In case you have your Xbox one headphones not working, you may use the following general troubleshooting methods: If you hear distorted sound, learn how to troubleshoot audio issues with your Beats speakers or with your Beats headphones or earphones. I remembered I have the Beats EP, but connecting them to the Xbox Controller (with and without the adapter) didn't work, the audio was fine but the mic seemed to make a weird buzzing noise (found out when recording a voice message). Definitely not buying beats again after this. Replaced it on the original controller and it is now working. So I had the Xbox One Stereo Headset, but unfortunately they broke, leaving me only with the adapter. I just turned 18 this December and I chose these headphones as my big ticket Christmas item before I start my life. Iâve owned my beats x for two days and they already showed the symptoms mentioned. For some reason I am unable to get the Xboxone to recognize I have a headset plugged into the controller, when the controller is plugged into the PC. Xbox sent another controller and 4 days later out too failed. Beats by Dre customer service is here to help every step of the way - from purchasing to troubleshooting, we've got you covered. Settings? Information about products not manufactured by Apple, or independent websites not controlled or tested by ⦠The only problem is that you may not be able to use a few of the features that the gaming headset offers. I had same issue 1 month into a new xbox one s purchase. so a console issue? I tried to update the command (but it is already in the latest version). Please can anyone give me a straight answer/solution . Ordered head phone jacks on Amazon ( $12.99 for 3 and the screw drivers came with them). Read: 7 Best Gamer Headphones Under 100 Best Headphones For Xbox One; However, if your headphones still donât work with your Xbox One controller, you may have to change the settings. Review your settings, make sure your cables are A-OK and your headset is not damaged to get your Beats Studio3 headset microphone working again. I do not hear anything from them when I connect them to the controller. Get Tech Support 1-833-202-2695. Headset suddenly stopped working on Xbox one S. Headset works perfectly everywhere else (checked!!) [Tech] XboxOne Headset not work with Windows 10 XboxOne App. Now that Microsoft's updated Xbox One gamepads with built-in headphone jacks are in wide circulation, there are more folks than ever running into a certain frustrating issue: the headphone ⦠They disconnect every five seconds and turn on based on whether they âfeel like itâ. Controllers? This adapter not only connects headphones directly to the older style Xbox One controller but puts excellent features like chat/game mix and ⦠So apparently the head phone ⦠A headset malfunction could mean that either your Xbox one mic is not working properly, or there is an issue with the headphones. Since I updated the xbox One S, this week, the headphones have stopped working. Hey All, I have no issues streaming or getting sound to my speakers on my Windows 10 machine.